Call Us: +94 71 303 2422 / 011 5920 258

Grooming and Etiquette

why making a first impression

In business interactions, first impressions are crucial. First impressions are more heavily influenced by nonverbal cues than verbal cues. Adjusting someone’s attitude, straightening the posture, Making eye contact with people, a warm smile, shaking hands, making that impression with the right clothes we wear and how we dine with others all are very important to give that first impression. One should be mindful that he/she will never get another chance to make that first impression. This workshop will take you through series of sections which are important in the corporate arena to make that first impression.


Greetings and Introductions

  • Business introductions and protocols
  • Use of names
  • Shaking hands
  • Business cards

Workplace Etiquette

  • Body language
  • Everyday courtesies
  • Washroom etiquette
  • Holding doors
  • Elevator Etiquette
  • Telephone/mobile Etiquette

Travel Etiquette

  • Airplane Travel
  • Hotel Stay

The well groomed woman

  • Hair
  • Personal Hygiene
  • Make-up
  • Hands and Nails
  • Feet and shows
  • Jewellery and accessories
  • Formal dress code
  • Western Dressing
  • Sarees and Indian dressing
  • Business casuals
  • Fashion outfits/party wear/ Cocktail wear   

 The well groomed man

  • Hair, Face and Hands
  • Personal Hygiene
  • Formal Dress code
  • Shirts and Trousers
  • Business Suits
  • Fashion wear and smart casuals
  • Party Wear
  • Shoes and Socks and Ties
  • Handkerchief
  • Wallet/Belts/Sunglasses
  • Jewellery
  • Fragrances
  • Business casuals

Dinning Etiquette

  • Rationale for a Dining Etiquette
  • Table Manners
  • Napkin Use
  • Cutlery Awareness
  • Eating Considerations
  • Eating Soup
  • Bread and Butter Etiquette
  • Salt and Pepper Etiquette
  • Managing Difficult Food
  • Avoiding Elementary Dining Mistakes
  • Tea Etiquette
  • Business Meal Etiquette




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Contact Us

Epitom Consulting (Pvt) Ltd,
166/16-1, Kirulapona Avenue,
Colombo-05, Sri Lanka.
+94 71 303 2422